Project Scope:

In our cooperation with Bubblehouse we provided backend development, integrations setup, and manual testing. The two major goals were to develop an amazing e-commerce solution that does not hinder customers’ experience and assure the reliability of the application by opting for manual and automated testing methods.

Technologies used:

• Shopify Development: The heartbeat of the project was, among other things, to produce & incorporate loyalty attributes within Shopify e-shop platform.
• Manual Testing: A stringent manual testing that analyzed and fixed the blockers of both the functional and design issues was done. Testing was conducted using actual scenarios in the real-world given the fact that the end-users had to encounter no technical problems while operating the solution.
• Automation Testing: The automated testing was introduced to enhance the testing process, thereby helping in minimizing individual repetition and long-term duration of testing.
• Reporting Bugs Using Jira: Jira covered us with the smooth organization of the bug-tracking and issue-management. It gave us a single place for development and testing teams to collaborate successfully.
• Release Management: A formal release management system was developed to facilitate steady delivery of updates and new functionalities without creating any problems involved with abrupt downtimes and disturbances.

Challenges Faced:

• Integration Complexity: The loyalty solution integration was executed through a supervised process to make sure the direct consequences on the user experience were avoided.
• Scalability: The issue of how the platform could be built to allow further users to join or transactions to happen has always been a concern that needed careful formulation of decision.
• Comprehensive Testing: Multiple aspects of the system implementing diversity in general, as well as collectibles, and referrals were considered as potential problems. There were test drives that revealed some problems which were then ironed out before the solution went live.

Our Approach:

• Shopify Development: The cross-department teams collaborated with Bubblehouse’s team to comprehend the purpose of the app and the features required to be included in the application. Feedback system was set in place to undoubtedly equal performance with expected standards of our clients.
• Manual Testing: The QA team on our side performed troubleshooting tests that mimicked how real users would interact by taking user journeys, slayer upgrades, and the referral system to the forefront.
• Automation Testing: The automated scripts were then designed to do the repetitious and the time consuming tests thus the shorter testing cycle helped other facets of the development process. Selenium Webdriver, and JUnit were used for this.
• Release Management: The strategy of release management process, came in place to keep those coded-back features and updates along the way smooth enough so that it minimizes any kind of effect on users.

Results:

• Seamless Integration: The loyalty solution that was designed such that it was seamlessly integrated into a Shopify platform thus leading to a smooth interface with no interruptions.
• Reliable Functionality: Effective interviewing process, where both manual and automated testing were incorporated, created reliable loyalty features that did not lead to any problems with errors or issues.
• Increased Loyalty and LTV: Bubblehouse’s started undoubtedly as a loyalty solution which subsequently resulted in increased customer loyalty and improved customer lifetime value for businesses.

Tools Used for Project & Test Case Management:

Zephyr became the Testing tool for us, allowing easy testing case management from design, to execution, to tracking.

Conclusion:

The Bubblehouse project showcased the successful collaboration between our development and QA teams in delivering a robust e-commerce loyalty solution. The seamless integration, comprehensive testing, and effective release management contributed to the project’s success, resulting in increased loyalty and lifetime value for Bubblehouse’s clients. The utilization of tools like Zephyr played a crucial role in managing and streamlining the testing process.